If your order has not arrived within the expected time frame, we are more than happy to assist you with tracking.
You will be sent a tracking number with your order but occasionally orders get held in customs due to random checks.
All orders are dispatched as soon as possible, most orders within 24 hours. We carry a range of stock in Australia so at times, some items may take longer to be shipped and a delivery estimate will be given to you at the time of your order.
We offer highly competitive rates from DHL and find them very effective. If you would rather use a carrier of your choice we are happy to oblige. We have accounts with DHL, TNT, UPS and EMS.
Upon receipt of your order, we will send a shipping quote to you. The rate is calculated by weight, cubic size and location. Green Scientific always aim to keep shipping costs to a minimum wherever possible.
You will be sent a tracking number once your order has been shipped.